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Website problems 5th April 2005

 
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werewolf
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Joined: 03 Feb 2004
Posts: 1240
Location: Luton UK

PostPosted: Thu Apr 07, 2005 2:23 pm    Post subject: Website problems 5th April 2005 Reply with quote

Website problems 5th April 2005
Quote:
UK Decay Communities
Announcement
We regret to inform that owing to severe data loss on our server
We are currently unable to bring to you the ‘Ultimate UK Decay Web Resource’
Our technicians are working their butts out to solve the problem but it is going
to take a few days to get the main elements of the website back up and running
and we regret to say certain sections may take considerably longer, i.e. the
picture gallery.
The Forum shall be back up and running in the next couple of days so please
check back there for further updates.
We apologise for any inconvenience and are sure that you will find us back to
normal at the earliest opportunity.
We are unsure as to exactly what the cause of the problem is; one of our boffins
has not ruled out a ‘Hack attack’ but it is too early to tell yet. We will post any
further updates in the forum.

THURSDAY 7th April UPDATE

As you are here and reading this we are now pleased to announce the
forum is back up and running. There will still be some problems however,
we will be working to get some of these sorted out over the next few days.

Forum Problems…

Some of the pictures may not be showing; these will be repaired over
time.
Members Avatars will be missing; we are sorry but these are lost,
Members are advised to replace these in their ‘Profile’.
Audio & Video files and streams will not work; these will be repaired
over time.
Any posts or new members that have been made or who have joined
between April 1st and April 5th will be lost!
Other problems? We are finding them all the time but we are reasonably
happy that the Forums are well and truly on the road to recovery.

If there are any queries please contact…
werewolf@ukdecay.co.uk

Now for the real big problem;

Picture gallery problems….


The entire picture galleries have been blanked! We are constructing a
new Gallery but have to start over in uploading all the some 300 pictures
or so. The problem is not that any pictures have been lost but that the
Gallery software has now updated and has changed its URL addressing
structure, rendering all the URL links both in the forum and main websites
redundant.
These will all have to be re-written which is going to take some time.
Because of these problems we are not going to be able to get the new
gallery online until we have both reconstructed it and repaired the broken
links; this could take a good few days, please bare with us. The ‘upside’
is that with the ‘upgraded’ gallery software comes hosts of many new
features; we not had time to work out what these are yet!

The cause of all this?

It does seem more likely to have been some kind of attack on SDZ ‘s
server.
As well as UK Decay Communities, SDZ host’s around 17 or 18 other
websites on the server, on Tuesday 4th April late in the evening the
entire server went down.
The following morning it was revealed that the servers had been ‘zeroed’
that means ‘Wiped Clean’. The entire community of websites had gone!
Luckily many aspects of the websites such as the Forums get backed up
regularly; every few days. Since the last incident of December 2004 that
has been necessary and has now sadly proved the basic premise of
‘keeping everything backed up’ right!

We at UK Decay Communities keep back ups of the main website,
pictures, audio, video etc. So we will be able to reload this in due time,.
However we have lost the directory structure of the Picture Gallery due
to the earlier mentioned points, so this and its ‘knock-on’ problems will
be for us the biggest problem.

SDZ has on a positive note an opportunity to load up all the latest
(bug-fixes security-fixes etc) software on a ‘Fresh’ set-up on the server
and it gives a chance for a ‘spring clean’ with the promise of improved
performance!
Also for our USA friends that SDZ server services will be hosting there
from a half a terra gig server, which means much speedier delivery
We and SDZ services would like to assure that we are continually looking
at security and back up issues in view of preventing these incidents
happening in the first place and improving the back-up system’s, so if
necessary we can put things right quickly.

Finally
I dont think we should take this as any kind of personal attack , we will
push on and get things put right as soon as possible
As we get any further information on this subject , it will be posted below.

So on behalf of UK Decay Communities
‘Let the Community roll”

And lots of thanks to SDZ for all their hard work getting us back online.

Twisted Evil Twisted Evil Laughing
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Last edited by werewolf on Tue May 10, 2005 2:24 am; edited 1 time in total
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SdZ
Site Admin


Joined: 03 Feb 2004
Posts: 22
Location: Level 1

PostPosted: Thu Apr 07, 2005 4:26 pm    Post subject: Reply with quote

Yeah, sorry about this people. Fortunatly i got paranoid a few weeks ago and thats why we have the forum backed up every day and lost no data there.

Unfortunatly i have no way of telling how this attack came in as i have no data left on all my hard drives Sad

Im going to ensure we have a mirror of the whole server in the future, this has happened twice now and ill be damned if i let it happen again.

SdZ
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werewolf
Site Admin


Joined: 03 Feb 2004
Posts: 1240
Location: Luton UK

PostPosted: Sun Apr 10, 2005 2:43 am    Post subject: Update April 10th 2005 Reply with quote

Update April 10th 2005

Hope to be back to normal later today (Sunday 10th).
please check back later
Twisted Evil Twisted Evil
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werewolf
Site Admin


Joined: 03 Feb 2004
Posts: 1240
Location: Luton UK

PostPosted: Sun Apr 10, 2005 2:22 pm    Post subject: Main website now back online! Reply with quote

Main website now back online!

We got the mainwebsite back online this afternoon we are pleased
to announce.
There will be some teething problems for a little while as we 'tweek it'
into shape.
The Piicture galleries are also back, although we are missing a few pictures
they in due course will be found and re-posted.
We lost the text for the pictures so that will have to be an ongoing repair
We have most of the audio and video streams back up with a couple of
exceptions:-
The 'Anti-Nirex' audio....this will be remedied in due course.
We will check the website from top to bottom, in view of finding lost pictures
and links to audio and video and repairing any problems, however perhaps
you could help us by letting us know if you find any problems!
Just give us a shout
werewolf@ukdecay.co.uk
or 'PM' us.....

Dont Forget....The Forum has lost its 'avatars' ( the little pics next to the
members names in the left collumn) so you will have to re-upload your Avatars....

If there are any other issues or points please dont hesitate to contact us
we can now start where we left off, 5 days ago on the forthcoming
Newsletter, which may now be a little later on its promised publication
date.
Thanking you
Werewolf
Enjoy!!!
Laughing Twisted Evil Twisted Evil
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SdZ
Site Admin


Joined: 03 Feb 2004
Posts: 22
Location: Level 1

PostPosted: Sun Apr 10, 2005 2:55 pm    Post subject: Reply with quote

Well done Werewolf, N1 Looking good. Very Happy
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werewolf
Site Admin


Joined: 03 Feb 2004
Posts: 1240
Location: Luton UK

PostPosted: Tue Apr 12, 2005 11:22 pm    Post subject: Wednesday 13th April Update Reply with quote

Wednesday 13th April Update

It has been a long week but things are returning to normal now.
The Main website, Forums and Gallery are back up, albeit with ongoing
tweeks.
There are some audio and video files to re-post; they should be back
by the end of the week.
In the course of the re-enstatement of the website there have been a few
'make-overs' notablly the picture Galleries, which has a new look.
for further website updates, please check the 'Website News' thread
http://www.ukdecay.co.uk/forum/viewtopic.php?t=26&start=50

thanking you
Werewolf
Twisted Evil Twisted Evil
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